On campus, food delivery lacks consistency

By Sara Mabrouk 

Though Jared’s Bagels and Cilantro have been delivering food to campus buildings and offices, some customers say delivery hasn’t been efficient. 

“I once ordered tea and it was very cold because he was lost. I think it is a very good idea the on-campus delivery, but unfortunately they come very late,” said Nessrine Sorour, secretary of the journalism and mass communication department, adding that sometimes restaurants do not answer their phones.   

“Delivery men used to get lost so it used to take them so much time and effort to find the place,” said Wael Mamdouh, supervisor at Jared’s Bagels. “Delivery men go on foot and the university now is really big, that’s why I rarely do it. Maybe if I get more delivery men with a golf cart or a scooter it would be much better.” 

Meanwhile, Cinnabon has been unable to start its delivery services. 

“I want to start working on the delivering on campus, but we don’t have a landline. When we get the landline, I will [have] delivery men [use] roller blades,” said Mahmoud Othman, Cinnabon shift manager. 

However, the use of scooters and roller blades has been banned on campus and delivery men are not permitted to use the university’s golf carts. 

“It’s banned for delivery men to use the carts. Carts are only used to move food and goods and once the tunnel works, you will not be able to see the carts on campus,” said Yussr Essawi, who manages the golf carts. 

El Amir Mohamed Saad, Cilantro booth manager, was aware of this restriction. “Delivery men go on foot because club carts are not permitted for us to use and we only deliver to faculty, never to students.” 

But according to Essawi, delivery would be useless in a few months when restaurants will be open all over campus. 

Nevertheless,  faculty and staff say delivery will save time and effort, regardless of whether there are other restaurants open on campus. 

Hala Abdel Hak, adjunct professor in the Department of Sociology, Anthropology, Psychology and Egyptology (SAPE), was not aware of the delivery service. “It’s going to help us a lot. I’m going to save a lot of time for my students [because] instead of leaving the office in my office hours, I will probably make a delivery,” she said. 

Heba El Hawary, a secretary in the Kamal Adham Center for Television Training and Research, agrees. “It is very useful because I really don’t have time to go get food and come back; you have to wait in a line for so long to get your order.”  

Meanwhile, some students thought delivery was a bad idea.  

“The campus is not very big; we can walk to burn off what we are eating,” said Steph Hummed, political science junior. 

“They can’t even manage to serve the people in the queues, so how can they manage the people outside the queues. There must be more restaurants and cafeterias in different areas on campus,” said Aya El Abnoudy, journalism and mass communication junior. 

Mamdouh agreed that there were still some kinks to work through before the service could be completely efficient.  

“The delivery on campus didn’t fail, but it needs more organization and more delivery men because we are always pressured,” he said. 

Jared’s Bagels extension number is  4807 and Cilantro’s extension is 1298.


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